Account management
- Can I authorise someone to operate my Lendy account on my behalf?
- Do the interest rates take into account monthly compounding?
- Is there a schedule for processing cash deposits?
- Why is my account still not activated after already depositing funds?
- How do I sell loanparts?
- What is the pre-funding facility on my account?
- How can I make a withdrawal from my account?
- What do ‘Legal Charge’ and ‘Debenture’ mean?
- What happens to interest when I put a loanpart up for sale?
- How can I add new bank account details to my account?
- How do I set my pre-funding commitments?
- How can I amend my pre-funding?
- How do I withdraw funds from my account?
- How do I change my registered email address?
- When I try and invest, I am unable to proceed because there appears to be a glitch with the robot verification.
- As an Lender, what happens when a loan I am invested in converts from a PBL to a DFL?
- What is the minimum / maximum I can lend in a particular loan?
- I’m a lender. How can I contact Lendy if I need to make a complaint?
- When will the funds I have sent arrive in my Lendy account?
- Where is my money held when I transfer funds?
- How can I track my lending?
- What does Lendy do with my personal information?
- How do I reset my password?
- Is the interest that I earn net of tax?
- What credit checks do you make on borrowers?
- Why do borrowers borrow from you?
- How do I contact Lendy?
- What is pre-funding?
- How do you keep lenders updated?
- Why have I not received my expected monthly interest?