Account management
- How do I withdraw funds from my account?
- "Certified Documents" for KYC and AML purposes
- Do the interest rates take into account monthly compounding?
- Is there a schedule for processing cash deposits?
- What do ‘Legal Charge’ and ‘Debenture’ mean?
- How can I add new bank account details to my account?
- How do I change my registered email address?
- As a Lender, what happens when a loan I am invested in converts from a PBL to a DFL?
- I’m a lender. How can I contact Lendy if I need to make a complaint?
- Where is my money held when I transfer funds?
- How can I track my lending?
- What does Lendy do with my personal information?
- How do I reset my password?
- Is the interest that I earn net of tax?
- What credit checks did you make on borrowers?
- How do I contact Lendy?
- What was pre-funding?
- How do you keep lenders updated?
- What do the Interest Status abbreviations IOA and IA stand for?
- What does the term 'Drawndown' mean?
- How can I find a breakdown of my lending on my account?
- How can I cancel the sale of my loan part?
- How do I protect myself against scammers?
- Why am I not receiving Lendy’s emails?
- How much accrued interest have I received/due on loans that are in term and out of term?
- What does the tab 'Claims Underway' mean?
- Can I authorise someone to operate my Lendy account on my behalf?