If you would like to withdraw any available funds, subject to passing the September/October 2019 Know Your Customer and Anti Money Laundering revalidation exercise, simply go to the ‘Cashier tab’ at the top right of the page when you are logged in. Then click ‘UK withdrawal >’ or 'International withdrawal' on the left of the page. Then select how much you would like to withdraw and then choose the account you would like the funds to go to.
Withdrawals are processed on a regular basis.
If you have not received a communication relating the the KYC/AML revalidation please contact email@example.com.